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Monday, July 28, 2014

The light bill surprise!

Posted Wednesday, March 11, 2009, at 9:31 PM

say what??
Well! The light bill actually went down this month.. I have not done anything differant.

Huh...what about yours? Is it better or worse?

I just smell a money grubbing rat somewhere i just don't know exactly where.

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Well for us here in Shelbyville our meter reading went up this year drastically. We complained for four months because we had an increase of $100.00 to $200.00. Now for two years the meter readings from January until the end of March were pretty much the same and then this year we got bills that were out of control. Now they told us it was our heat causing this, but guess what we have gas heating, so not only were we paying high bills in gas which were the norm, but we were paying almost double in electric. We asked them to check our meter and waited over a month for them to send someone and this company put a digital meter on. They wrote us and told us our meter had no problem. Yhea right? Our digital meter is back on track with the correct wattage used for this time of year with the fans blowing including the central fan which actually uses electricity not gas. We also noticed that there have been overnight power surges. The whole house went black and then the power went back on which was a huge power surge. I felt something thru my keyboard. I went out to check my meter and it looked like the usage went up. Are we having power surges which could be raising our usage? Can this be a reason why? I will be keeping a close eye on my meter writing down the usage in the morning and the evening and when we run our washer, dryer and fans. Anyway, we have done nothing differently in the past three years except for insulating our home, but a huge bill stating we are using all this power kept coming in. Oh and let me add that we have new energy efficient appliances to boot. Shouldn't we be using less not more.

Now I researched online and from what they state on here for the amount of electricity we used we could have had a huge workshop with power tools and machines running all of the time. We are just a home so how could they state we are using all of this power. Light bulbs well we turn off lights and we have the new power saver light bulbs as well along with new light fixtures. Something is going on here. Personally we as a family are checking into both solar heating/cooling and a solar hot water heater. The bills are outrageous.

I have been in that office and I watched people plead to not have their electric and water turned off because they were hit with a higher bill and couldn't understand what was going on. Not only do they turn you off, but on top of that bill they charge you something like 75.00 to turn it back on and all of the bill needs to be paid. They guy just comes down and puts a tag on the meter for $75.00. Now if you can't afford to make the payment because you are struggling then how are you going to come up with that extra money.

Don't ask them to change your billing date either because they won't do it. If they do that then they won't get there late fee charge. May I ask what is the problem with changing a billing date from the 24th to the 1st or maybe the 24th to the 26th to help people make their payments in a timely manner???

Oh and I used to make payment thru the mail until after about the third time they stated it was late. Okay, how can it be late when I live down the road. I got the bill in, wrote the check the same day and the postal worker picked it up that same day out of my mailbox for processing and delivery. Oh, they processed the payment, but waited until after it showed I was late. I now bring it down to the office and obtain a receipt.

Someone needs to look into their practices because it is ridiculous. How many of you get a non-payment notice in the mail stating that if it's not paid that day you will be turned off. Happened to me twice. I admit I totally forgot about paying the bill because I was ill. Well I go to my mailbox and there it is if you don't pay by this date which is today we are shutting you off. Luckily I don't work so I ran down there and made the payment late charges and all. I feel so terrible for the person that works and has a family that oops forgot to get that payment in the mail and can't get down there because now they have to pay to have it turned on again.

Something needs to be done about this. I understand that you have to pay your bills, but there should be a thirty day grace period like other states have this way if you run into rough times or maybe lost your job your have thirty days to make that payment in full prior to being turned off. I', not happy about seeing all of you complain, but I feel better knowing that I'm not alone and that were not crazy for complaining that our bills was higher. Something is wrong and hopefully with everyone complaining about it someone will do something to help us out.

-- Posted by grandmab on Wed, Apr 29, 2009, at 10:57 AM

well they do its where my husband works. it would make your electric bill decrease buy putting gas unti in and gas is cheaper to heat with then electric.

-- Posted by jdw931 on Sun, Mar 15, 2009, at 9:23 PM

Bedford county utility offers natural gas to county costumers and also has incentive programs i think still being offered.

-- Posted by jdw931 on Fri, Mar 13, 2009, at 4:09 PM

They may very well offer gas service like I said I don't know who all offers gas service outside the city limits but it would still be a different bill than the electric from Duck River.

-- Posted by Dianatn on Sun, Mar 15, 2009, at 12:02 PM

Bedford county utility offers natural gas to county costumers and also has incentive programs i think still being offered.

-- Posted by jdw931 on Fri, Mar 13, 2009, at 4:09 PM

Duck River Electric does not furnish gas for gas heaters. Neither does Shelbyville Power..if you use Natural Gas which is what most people in the city limits have it is Atmos Energy outside the city limits is propane gas and you have an actual company come in a fill your tank. I don't think Natural Gas lines are outside the city limits but I could be wrong on that but even if they are it would still be Atmos Energy not Duck River and would be different bills.

-- Posted by Dianatn on Fri, Mar 13, 2009, at 10:26 AM

I don't think I made my question very clear. the difference in charges between city and county is not based on time frame. The difference I was speaking of was the charge per kilowatthour. Shelbyville Power sells them cheaper than Duck River.

Maybe someone could "ask an expert".

-- Posted by quietmike on Fri, Mar 13, 2009, at 9:18 AM


That's why I was wondering if Duck River customers pay a seperate bill for gas heat. Shelbyville Power customers do, which is the only logical reason I could figure that Shelbyville Power is cheaper, of course if you pay a seperate bill for gas, I'm sure Duck River has a better logical answer. (sarcasm)

-- Posted by lucky2be on Fri, Mar 13, 2009, at 10:01 AM

i hope the owl ate the money grubbing rat.

Freaking money hungry power companies.

-- Posted by 4fabfelines on Fri, Mar 13, 2009, at 9:23 AM

I don't think I made my question very clear. the difference in charges between city and county is not based on time frame. The difference I was speaking of was the charge per kilowatthour. Shelbyville Power sells them cheaper than Duck River.

Maybe someone could "ask an expert".

-- Posted by quietmike on Fri, Mar 13, 2009, at 9:18 AM

The Shelbyville Power bills were lower because they were based on 22 days vs 33 days the prior month, at least mine was. My bill was about $50 less this time than usual.

Duck River customers-Do you pay a seperate bill for your gas heat? I live in the city limits, so I was just wondering.

-- Posted by lucky2be on Fri, Mar 13, 2009, at 9:06 AM

Well Duck River didn't cut any breaks on us county customers.

I have no idea what we are supposed to do? It keeps going higher and higher.

And they are not afraid to flip the power switch off to your home either.

Our electric comes out of Lewisburg, it all in the same, I hope they enjoy their dam new building in Shelbyville. Hope they think of the poor people who has paid for it.....

-- Posted by Wheelbillie on Fri, Mar 13, 2009, at 1:34 AM

quantumcat - I believe it's a federal law that they have to purchase your surplus power, not a state thing. I could very well be mistaken about that (believe it or not, it's happened before), but that's the way that I have always understood it.

-- Posted by Thom on Thu, Mar 12, 2009, at 4:43 PM

Maybe that owl ate the money-grubbing rat?

If we're really going to have huge,erratic increases as the norm,maybe it would be cost-effective for us to make a bulk purchase of alternative energy equipment and installations.

The initial costs might not be much more than the extra we're asked to pay now but the new set-up could defray future costs.

I don't think utility companies have to buy surplus power from consumers here but,in some areas,the folks with solar,wind and water systems sell the energy they don't require to the power companies and buy power when they need it.

The new and outlandish seems more sensible when the traditional ways of doing things become less affordable.

-- Posted by quantumcat on Thu, Mar 12, 2009, at 4:10 PM

Our bill went down at least $70.00 this month. We havent done anything different during the previous month.

-- Posted by bearsmommy on Thu, Mar 12, 2009, at 11:42 AM

I was in a state of shock when I opened my bill last week to see that it went from $624.00 to $470.00. That is $154.00 less and not a thing been done differently around my house. My kids still go in a room and walk out and leave the light's on nothing different with the heat either. I just don't understand why it changed that much. I didn't see a letter about the fuel surcharge. I would like to see that since that was $100.00 added to my bill a month.

-- Posted by just stating facts on Thu, Mar 12, 2009, at 11:30 AM

December382,January461,February283-haven't changed a thing,go figure!!

-- Posted by shrtckt2003 on Thu, Mar 12, 2009, at 10:44 AM

No, Duck River was just too busy spending two million dollars on a new office complex that really isn't necessary . . . I am sure the rate increases did help finance that. :-)

-- Posted by jaxspike on Thu, Mar 12, 2009, at 10:00 AM

i have a friend that lived in California, she rented her house here while she was gone. When she moved back, after the renters moved, she had the electricity turned back on in her name. Her bill quadrupled.

she does not have a TV, A full size fridge yet or a computer.

she has a lamp in the living room and a dorm size fridge for yogurt.

i told her everyones had gone up big time.. but she was still shocked.

I think her electric is based on who was there before and a maybe it is rounded out??

-- Posted by 4fabfelines on Thu, Mar 12, 2009, at 9:53 AM

Dear doe-c-doe,

Please be careful when saying "hope everyone enjoyed the bonuses!" That is not a true statement. A few people may have gotten bonuses...who knows, but when you say "everyone" I know for a fact that not "everyone" did. Shelbyville Power and Duck River employees have to pay their bills just like everyone else, most of them having to live paycheck to paycheck. I am on Duck river, my bill did go down about $60 but it is still higher than last year, but rates have increased. People I know who are on Shelbyville Power, if they have the same square footage as my house and also depending on the amount of people that live in their house, the only reason why thier bills may be higher is because of the water and sewer cost. It also depends on how you try to conserve. It all boils down to TVA...no one should take any of this out on Duck River or Shelbyville Power employees. I know for a fact that a relative of mine never received a bonus the whole time he worked there.

Not that I agree with the high bills at all, but it has been on the news that all of the surrounding counties are going through the same thing..it is not just Bedford County.

-- Posted by busymomof2 on Thu, Mar 12, 2009, at 9:35 AM

I have service through Shelbyville Power and yes, my bill was alot lower this month. As a matter of fact it was over 140 dollars lower. Hope everyone enjoyed the bonuses!

-- Posted by doe-c-doe on Thu, Mar 12, 2009, at 8:28 AM

You should always compare the number of days the service is for. This number may very well differ from month to month, so you may not be getting a higher/lower bill (calculate per day )based on this number. I have had bills where there were as much as 8 days difference from month to month.

-- Posted by countrygal2008 on Thu, Mar 12, 2009, at 8:01 AM

I have heard others say they got their meter replaced and their bills seem high after. I still have the old meter but my bill was still over 130 more then this time last year.

-- Posted by bellbuckletn on Thu, Mar 12, 2009, at 7:39 AM

Quietmike . . . I notice the same thing when I moved from the city to Wartrace two years ago. Duck River is definitely higher than Shelbyville Power but I have no clue either why.

I just paid my electric bill two days ago and it went up again another $40 to $243. What is really weird is the fact that my bill started getting higher after they replaced my meter with one of those new digital ones so I have no way of seeing how fast or slow the meter is running.

-- Posted by jaxspike on Thu, Mar 12, 2009, at 7:15 AM

Nov 115 Dec 276 Jan 286 Feb 207

-- Posted by Jacks4me on Thu, Mar 12, 2009, at 7:09 AM

huh quietmike, did not seem like it was less to me.. still was more than my house payment.

I don't know.. maybe someone else has some wisdom on this... and no i did not get a letter.

-- Posted by 4fabfelines on Thu, Mar 12, 2009, at 5:03 AM

I've got a question no one has been able to answer.

Duck River gets their electricity from the TVA and sells it to county residents and to Shelbyville Power, Shelbyville Power then sells it to city residents.

Assuming Duck River and Shelbyville Power both make a profit, how does Shelbyville Power sell electricity for less than Duck River?

-- Posted by quietmike on Thu, Mar 12, 2009, at 4:30 AM

Our bill decreased $120 from the previous month. Did you get the letter explaining the fuel surcharges? Odd how that is explained after the charges are incurred rather than before.

-- Posted by darrick_04 on Wed, Mar 11, 2009, at 11:06 PM

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Clutter, Cats and Kids
Lesa Cox
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Lesa Cox has owned a cleaning service and a bookstore; now, she repairs and maintains computers for the elderly and others on a fixed income. She enjoys animals, gardening, books and fixing old cars. She and her husband have one son, who suffers from Asperger's syndrome.