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Monday, Mar. 10, 2014
The complaint linePosted Wednesday, September 26, 2007, at 3:37 PM
Is there a full moon this week?
Whenever there's any sort of mistake with the daily T-G crossword, we're sure to hear about it from readers. We've actually gotten much better about checking to make sure we have the correct day's crossword in each day. But a week or two ago, the syndicate from which we obtain the crossword let us down and sent us the wrong crossword.
Well, one of our loyal crossword readers called to complain, and he was just as snide and sarcastic as he has been on previous calls. He then called again today -- not because we'd made a new mistake, but because he'd expected us to re-run the misplaced crossword from last week, and we'd never done so. (We don't have it to run, since this time it was the syndicate's fault, not ours!)
I finally let him get the better of me and snapped that if the crossword was the worst thing he had to worry about, he was the most fortunate man in Bedford County.
This afternoon, a woman called to complain about a family reunion notice we ran for her today (as a free public service, I might add). We stated that "a covered dish supper will begin at noon." It's not a supper, she informed me today, it's a lunch. I had used the phrase "covered dish supper" without thinking about it, because it's a common phrase, but I don't really think it makes a lot of difference as long as I made clear that the start time was noon. People understand what meal is normally eaten at noon.
We are re-running the notice on Thursday as "covered dish meal."
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John I. Carney is city editor of the Times-Gazette.
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