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Wednesday, Jan. 18, 2017

I Lost It On eBay

Posted Wednesday, October 24, 2007, at 4:29 PM

We received a call today from someone who had “lost” an item on eBay. They did not buy or bid on it when originally found but when they came back to check on it, it was gone. Three basic things could have happened. The item was removed by the seller, the item listing expired or the item sold.

In most cases, the item can be found by doing an “advanced search” under “completed listings only”. This can only be done by registered eBay members, but since it costs nothing to register....

From there you can find out who (eBay name only) bought it, or who was selling it. By clicking on the link for the buyer or seller, you can send a message through eBay to see if it is still available or of the new owner might want to sell it. It never hurts to ask.

By the way, when you find that something special, you can click "watch this item" and eBay will notify you if there are changes to the listing, if it is about to expire, if a bid has been placed on it, etc.

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I haven't sold it yet. This happened pretty recently. The first time it was sold, and I later realized it was a scammer from Nigeria and I contacted Ebay. The second time it was canceled out of the blue before bidding ended. It was pretty recently, so I just haven't gotten around to relisting it.

I don't believe I was charged for either of my listings. I've actually had a third item removed, but that was my own fault for violating the gun section rules on what you can sell, so no big deal.

I am glad that ebay takes care of these fairly quickly, but the only thing I didn't like was that they removed the listing where even I couldn't see it. I worked hard on coming up with a good html description and it was gone and I didn't think I had a backup of it. Fortunately, I came across my backup a few days ago from where I originally created it in my html editor, but if I hadn't done that it would've been a little extra irritating.

I don't use ebay heavily so my use rating is not high. I don't have any negatives, but with my low rating I probably look like an easy mark or a noob to scammers as opposed to someone who has 1000+ rating and knows what they are doing. Not that I don't know what I'm doing. I work in the IT industry as a career so I can look at header information in emails and determine their authenticity.

-- Posted by benjithegreat98 on Thu, Oct 25, 2007, at 10:05 AM

Sorry you had such a bad experience. The three places I have seen a lot of questionable dealings are electronics, music and fashion. Electronics is the only category that has resulted in some uncompleted sales and questionable bidding. Luckily we have never lost and when we had to re-list, we actually came out with a higher final bid.

I trust you were refunded your listing fees? Were you eventually successful? If not, I would be happy to discuss this privately to see what would resolve the issue. I like to learn from challenges.

You are correct. eBay does remove violations such as selling bear skin rugs in California (state animal), alcohol for drinking, or knock-offs of name brand items or blatant misrepresentation, etc. Here is a link to check out all the doâ**s and donâ**ts. http://pages.ebay.com/securitycenter/rul...

We have run into hi-jacked accounts three times over the years. In two cases it involved PayPal and things were resolved. The third time an account was hijacked and used to send out spoofs and phishing e-mails. We donâ**t know if that was shut down, but we would expect eBay to stop it.

In the scheme of things, this does not happen often, but in some categories it happens much more frequently. Electronics, music and fashion are some of the more scrutinized categories. Recalled toys have been a hot button this year.

When I buy electronics, I check the seller very carefully. When they have negatives I check the buyer that gave the negative as well.

In electronics there seems to be a lot of low feedback buyers. Low feedback means relatively new buyers who donâ**t always understand the way things operate and therefore are often dissatisfied with the transaction. I always get nervous when I sell in this category.

There are a few more reasons listing might disappear, but they do not fall in the normal parameters of eBay transactions.

-- Posted by stevemills on Wed, Oct 24, 2007, at 7:58 PM

Or Ebay could have removed it because it violated some policy or if it was bid on by an account that has been hijacked. I tried to sell a laptop twice and both times it got canceled because it was bid on by an account hijacked by a scammer.

-- Posted by benjithegreat98 on Wed, Oct 24, 2007, at 4:34 PM

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Steve Mills and his wife have one daughter. They previously owned two coffee/ice cream shops, currently operate an internet sales company and teach classes, but his primary job involves the paper industry worldwide. Hobbies and interests lie in gardening, photography, recorded music and of course, their pets.