Bedford Ramblings
Steve Mills

eBay, today is the day they take feedback away. (at least from the seller)

Posted Monday, May 19, 2008, at 1:26 PM
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  • It is about time e-bay got smart and did this. I have gotten terrible service from sellers in the past, but would not leave a true feedback due to the eventual "payback" of bad feedback that would most assurdly come. I don't sell often on e-bay, but when I do, I didn't want my rating blasted simply because I gave a seller the bad feedback they deserved. I've gotten broken items, late items, terrible customer service, even off-brand products that were sold as name-brand. I have left zero negative feedbacks because they ALWAYS result in you getting one back. This is a move long overdue by E-bay in my opinion!

    -- Posted by tgreader on Tue, May 20, 2008, at 6:50 AM
  • It is nice to get a positive comment about this subject.

    Most of them on the net are saying how bad the policy is. As a seller, I had some hesitation, but since we leave feedback as soon as the item is paid, it really does not affect us, so I chilled.

    I hope you reported the off-brand product to eBay. You can do it without using the Feedback system. In fact, it is better if you do not rely on eBay reading the feedback. They need it directly.

    eBay has also increased the number of names you can block from doing business with, so if you have a bad seller, be sure to block them so they do not try to buy something from you and zing you back later.

    If the sellers had been customer focused in the first place, these changes may never have occurred, but we are often dealing with people who have no business training and sometimes no ethics.

    Overall I am very positive about the eBay trading platform but the "bad ones" get most of the publicity and leave the longest impressions. I hope you have better exchanges in the future and if not, contact me. I would love to try to help.

    -- Posted by stevemills on Tue, May 20, 2008, at 9:10 AM
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