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eBay Chatter - Anyone have their feedback rating jump this week?

Posted Saturday, May 24, 2008, at 9:27 AM

If you did, relax, there was not a glitch and they are probably all yours.

eBay started their new feedback program and an often overlooked aspect was that they would start counting positive feedbacks from repeat customers from sales made in different weeks.

It gave us boost of several hundred and was a pleasant surprise amidst all the other changes. My first reaction was "should we ask eBay if these are really ours?", but then the other half of my brain kicked in and it became clear.

Enjoy them. Savor them. The new system will reveal itself over the next few months and we may need the extra comfort.


Comments
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I think Amazon will compete with ebay eventually...IF they allow everyone to list from scratch. If you have never sold on Amazon, it is very simple (and fast). They only allow a feature that is very similar to "sell similar item" on ebay, except that you cannot add a different picture or anything else to the listing unless you are a registered paying seller (not too expensive, but enough for me not to want to jump in just yet). You also cannot sell anything that has not been sold already because there is no listing to use. Amazon has many of the features that I do not like about ebays new changes though. Ebay has arguably tried to mimick a lot of Amazon's policies during the last year including the control of payment as in Austraila, and coming here soon if no one objects too loudly. During the recent round of changes here, they started requiring paypal on listings with less than 100 feedback and a few other areas that I do not remember. Just a first step, but you see where it is going.

Thom, I was just wondering if there was any indication that your nightmare seller had a history of being slow and not communicating? It sounds strange that a seller with no past history would have that problem unless some kind on crisis was ongoing on their end. If there was a history, then you asked for the problems. It is the buyers job to know who they are buying from. If people stop buying from bad sellers, they will stop selling. If sellers can stop selling to bad buyers, they will go away. It really is that simple. People will have to open new accounts and behave in a mature professional manner or just fade away.

-- Posted by memyselfi on Wed, May 28, 2008, at 8:37 PM

It seems to be really growing everyday. You can post to the site for free. I listed my wife's hair dressing business on there at no cost. Got to love that.

-- Posted by Mike Molder on Wed, May 28, 2008, at 6:50 AM

Thanks Mike. Are there many local Craigslist? (Bedford and counties touching Bedford)

-- Posted by stevemills on Tue, May 27, 2008, at 6:44 PM

craigslist, overstock.com, and amazon are all sites I have used.

-- Posted by Mike Molder on Tue, May 27, 2008, at 5:12 PM

In another blog, I have asked readers to list sites they think are better than eBay. I got the normal list from the Powersellers Unite and went down the list.

The next highest competitor has less than 28% of the number of listings, but I went to check them out and out of four listings that I clicked on, I was redirected to other items in three of them and the fourth was displayed in HTML and the lister had not signed on in three weeks.

I am not a researcher and did not spend my day doing more tests, but this was less than impressive, so..... I stay where I can sell.

-- Posted by stevemills on Tue, May 27, 2008, at 8:19 AM

Thom, you go right ahead and tay put. I guarantee you will be hit with a neutral, within the next week. Once your feedback drops, then you'll be right back here complaining.

WAKE UP BUDDY!

-- Posted by Disgruntled Ebay Seller on Mon, May 26, 2008, at 6:31 PM

We are always looking for a good venue venue to sell, care to share the ones you have found?

We have customers who have plenty of money and do not want to put their credit cards on-line. While checks and money orders are probably only 15-20% of our business, it would hurt us if those customers do not want to play by the PayPal/eBay rules.

I know they won't let you advertise accepting other payment, but what if someone contacts you directly and asks to send payment. Are you supposed to refuse? Is there no way to mark item paid manually?

We don't solicit cash, but we have received some before, even though we say check or money order. We just accept it and go on.

-- Posted by stevemills on Sun, May 25, 2008, at 8:30 PM

Thats correct, you must pay by paypal only or cash when you pick up, thats good if it is on the other side oth the country.

Paypal is plagued with problems and bad attitude customer support staff to Australian members. They have no policies or procedures in place to protect it customers money like a bank does.

to bad they never heard of the saying "if its not broke, don't fix it"

There are better deals out there than ebay.

-- Posted by rnr oline australia on Sun, May 25, 2008, at 6:44 PM

Is the policy that the buyer can not pay in any other fashion, check. money order?

That would concern my customers, which concerns me.

-- Posted by stevemills on Sun, May 25, 2008, at 8:43 AM

Their reason for the paypal only policy, it that if they have sole control of the transfer of money, claiming it is 4x safer than any other system, but are unable to provide evidence to back that claim up. this has angered the RBA, paymate, other Australian banks, and many others.

There will be no seller protection under the new system only buyer protection, the ACCC has not ye approved this monopoly, yet the already phase 1 is in effect. many members have been banned for mentioning their competitors name "Oztion" in the forums.

ebay set up a Q&A page for members to ask questions, there have been very little replies, and the replies don't even come close to answer the questions asked, and to add to this if they don't like the question, they remove it.

like the feedback changes the paypal only policy will be pushed world wide

http://forums.ebay.com.au/thread.jspa?th...

Please sign the petition, this will affect all ebay members worldwide, get your friends and family to sign.

http://www.petitiononline.com/mod_perl/s...

We shall not be treated like guinea pigs.

-- Posted by rnr oline australia on Sat, May 24, 2008, at 9:08 PM

There are some changes that are iffy Thom, but trying to keep 240 million members safe has got to be a daunting task.

Always glad to here positive comments, since all the negatives get the most press. Thanks.

-- Posted by stevemills on Sat, May 24, 2008, at 8:45 PM

Steve, I have to hand it to you. There are plenty of people out there swapping sites because of this, but you're staying put. Makes sense to me since that's where the majority of the buyers are. You can't sell something somewhere else if there's nobody going to that site to buy it. As a buyer (for the most part) on eBay, I like the new rules because it stops some unscrupulous sellers from holding your feedback hostage. I can't count the number of times that I've been told that they would submit feedback after I had. As a buyer, that's ridiculous.

I paid for one item the night the auction ended. The seller waited over a month to ship it. When I left them negative feedback because it took them so long to ship they left me a negative feedback basically saying that I wasn't patient enough. I even offered to go pick it up in person since they were about an hour away from my house in Jacksonville. They wouldn't do that though, just kept giving me the runaround. I have yet to see anything bad about the new rules, but I will look into them since I do occasionally sell things on eBay.

-- Posted by Thom on Sat, May 24, 2008, at 7:14 PM

I don't know why eBay came up with that policy in Australia.

rnr was their any reasons given?

Anyone else out there from 'Down Under" want to comment?

-- Posted by stevemills on Sat, May 24, 2008, at 7:08 PM

there is a revolt in Australia, the paypal only policy has angered its members yet they are pushing ahead with the new policy and in the near future the rest of the ebay community worldwide.

read the comments.

http://forums.ebay.com.au/thread.jspa?me...

sign the petition dont let a dictator tell how to buy things.

http://www.petitiononline.com/mod_perl/s...

-- Posted by rnr oline australia on Sat, May 24, 2008, at 2:44 PM

I haven't sat in a rocker for years. Too dangerous!

eBay is not perfect, nor are any of the twenty or so sites I have investigated. Some of them look great, but they have very little traffic and selling is what I am interested in.

I will continue to sample the sites and let my students know the alternatives I found, but until it makes economic sense to leave, the bulk of my efforts will go into eBay.

-- Posted by stevemills on Sat, May 24, 2008, at 12:29 PM

You know this NEW UNIMPROVED FEEDBACK leaves eBay wide open for competitors to go in and buy stuff then trash sellers...so the sellers would then leave eBay for being so unbalanced. I had a suspicious bad feedback right after this new system took effect.

ABBYS808

-- Posted by reame on Sat, May 24, 2008, at 12:25 PM

-- Posted by Disgruntled Ebay Seller on Sat, May 24, 2008, at 10:16 AM

You have got to be off your rocker, buddy. Did you happen to know that there is a REVOLT going on, over the new feedback changes? Veteran sellers are leaving in droves. Now, that is something to write about! Come check out the revolt, here: http://forums.ebay.com/db2/forum.jspa?fo...

-- Posted by Disgruntled Ebay Seller on Sat, May 24, 2008, at 10:15 AM


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Steve Mills and his wife have one daughter and live on a farm outside of Bell Buckle. They previously owned two coffee/ice cream shops, currently operate an internet sales company and teach classes, but his primary job involves the paper industry worldwide. Hobbies and interests lie in gardening, photography, recorded music and of course, their pets.