Those of you who use the feedback pages to check out the reputation of sellers you are considering, (everyone should be doing this) know how frustrating and time consuming it is to look at neutrals or negatives in a seller's feedback record. especially if they have many pages.
You might still willing to buy from them if the negative/neutral seemed unfair or the solution was reasonable. Uh-ohs do happen and if the seller corrected the issue, responded with a reasonable answer or it was long ago, they still can earn your business.
eBay is rolling out a new search filter so you can find those negatives and neutrals quickly. http://announcements.ebay.com/2010/06/feedback-filtering-on-member-profile-page/