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Sunday, Jan. 22, 2017

Watch for the new "Shopping Cart" in eBay

Posted Sunday, April 24, 2011, at 10:41 AM

This is being phased in, so some of you may already have it, while others will not see it until later this summer. I see some benefits for the marketplace but here are some observations.

For the BUYER there seems to be one thing to be aware of so you don't lose an item you want. The items are NOT removed from the seller's offerings until you pay.

What does that mean? Putting an item in your shopping cart does not save it for you. Another buyer can see it on the seller's site, buy it and pay for it and it is theirs, not yours. I hope eBay explains this in a BOLD way.

If you bid on an item in Auction, it automatically goes to your Shopping Cart. If you don't win it, it will not go away until you clear it. Buying fixed items will be similar to other carts by clicking "Add to cart". BUT remember, it is not really yours until you pay for it.

This raises a question on who will the buyer blame if they are slow to pay and an item is sold to someone else? Will they blame themselves or the seller? Will they be able to leave negative feedback for their misunderstanding of the new system?

A benefit for the buyer is that they can pay for all their items at one time, unless they are bidding on an auction. The buyer can apparently choose to pay for items in their cart at different times, so it leaves room for confusion, at least in my feeble mind.

For the SELLER, your items will be able to be mixed with other sellers. There seems to be some room for glitches here and there is a fair amount of discussion about how this will look to the buyer.

We will discuss this in the upcoming class, but nothing will really be determined until it is a reality. Will a seller look better with free shipping or look better because their item price is lower?

If your particular marketplace uses free shipping predominantly and you don't, you probably will stand out. Positive or negative? Any thoughts?

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Steve Mills and his wife have one daughter. They previously owned two coffee/ice cream shops, currently operate an internet sales company and teach classes, but his primary job involves the paper industry worldwide. Hobbies and interests lie in gardening, photography, recorded music and of course, their pets.