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Sunday, Dec. 4, 2016
If it ain't broke, don't fix it. How often have we heard that?Posted Saturday, July 2, 2011, at 12:15 PM
And yet, what did I do? Try to fix something that wasn't broken. I SHOULD KNOW BETTER!!
I learn that back in 1968 when I was working on my 1957 Chevy. Probably knew it earlier but this one sticks in my head as my aha moment.
I was replacing a leaking gasket on my timing chain cover because it was leaking more oil than I liked. I apparently listened to too many stories about timing chains, so I thought I might as well replace that as well since I was in there.
WRONG! I got it going again, but it was very painful.
Now to the present. My current wireless router has been needing to be reset once or twice a week. Don't know why, but I figured it might be time for a newer, faster version.
I have just spent 2.5 hours of my holiday weekend talking to India (and three different techs). The end result is I am packaging up the Netgear router and returning it.
I should have made that decision the first time I got India and could not understand, but I tried again. When that one failed, I tried to get sneaky to see if I could get to someone with an American accent by going to pre-sales instead of post-sales support.
I got someone better, but after 45 minutes of him taking me through procedures that did not make sense to me, based on the original problem, I finally said thanks and hung up.
He was wanting to make changes on a second laptop when the first one and the desktop were not right yet. It was then that it dawned on me that he STILL did not understand my original issue!
I think I might know the problem, and maybe know a solution to try, but I have already boxed it up and reset the original router and all is well, so I am not going to set it back up to see. Too much time involved in what should have been a simple replacement.
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Steve Mills and his wife have one daughter. They previously owned two coffee/ice cream shops, currently operate an internet sales company and teach classes, but his primary job involves the paper industry worldwide. Hobbies and interests lie in gardening, photography, recorded music and of course, their pets.
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