And yet, what did I do? Try to fix something that wasn't broken. I SHOULD KNOW BETTER!!
I learn that back in 1968 when I was working on my 1957 Chevy. Probably knew it earlier but this one sticks in my head as my aha moment.
I was replacing a leaking gasket on my timing chain cover because it was leaking more oil than I liked. I apparently listened to too many stories about timing chains, so I thought I might as well replace that as well since I was in there.
WRONG! I got it going again, but it was very painful.
Now to the present. My current wireless router has been needing to be reset once or twice a week. Don't know why, but I figured it might be time for a newer, faster version.
I have just spent 2.5 hours of my holiday weekend talking to India (and three different techs). The end result is I am packaging up the Netgear router and returning it.
I should have made that decision the first time I got India and could not understand, but I tried again. When that one failed, I tried to get sneaky to see if I could get to someone with an American accent by going to pre-sales instead of post-sales support.
I got someone better, but after 45 minutes of him taking me through procedures that did not make sense to me, based on the original problem, I finally said thanks and hung up.
He was wanting to make changes on a second laptop when the first one and the desktop were not right yet. It was then that it dawned on me that he STILL did not understand my original issue!
I think I might know the problem, and maybe know a solution to try, but I have already boxed it up and reset the original router and all is well, so I am not going to set it back up to see. Too much time involved in what should have been a simple replacement.