Yesterday I clicked on 'reply' to an e-mail sent by an existing customer through the eBay system. Not sure why I did, since in the past the return e-mail was a dead 'no reply' address.
I must have missed the announcement but an e-mail address came up that had pieces of the eBay customer's i.d. and other info like: firstname.lastname@example.org
The x's are part of the buyer's i.d. and the #'s are numbers. (Since I did not know if the numbers were identifiable, I chose not to show it)
Just on a whim I wrote a note to them and sent it to that address. They responded through eBay "Yes, I received it".
I am told that you can now use this to send attachments without having to ask the customer for their separate e-mail address. What I don't know yet is how this actually displays in the eBay message system.
Has anyone seen an e-mail with attachments from within the eBay framework?
Another change is in the picture format when listing. You can now make the largest side of a picture 1600 pixels instead of 1,000. This allows for zoom and enlargement features to be used.
If you have not seen that yet, don't despair. I don't think it is system wide yet. Working out the bugs and I understand there are some, so....