Today we drove home through Murfreesboro and stopped at an automatic car wash to hose off the week's gunk from our van. After going through the wash and stopping at Food Lion, I saw that there was soap left on the van. I went back to the car wash to ask if they had a hose that I could wash the soap off with. They said no, but that we could run the van through the wash again. After the second time there was still soap on the van. I noticed this while sitting right next to a hose that they had attached to a spigot (thought they didn't have one). I asked if that was the hose that they didn't have and they offered to hose the soap off the van. While this was being done I was talking to the manager of this particularly "monstrous" car wash (on 231 in Murfreesboro) and he said that if I wasn't satisfied with the way that their car wash worked, then I needed to find another car wash to use. Now I'm no expert at dealing with customers but this just doesn't seem like a good approach to take if you plan on return business. So, if you happen to have your car washed at an automatic car wash (particularly one on 231), you may want to check for soap after this has "rinsed" your vehicle. And they do have a hose (it's just inside the car wash at the end of the cycle).