Shelbyville, Tennessee · Saturday, November 21, 2009
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Shelbyville can't have its retail cake and eat it, too

Thursday, July 31, 2008

Some of the story comments on the Times-Gazette web site related to growth and retail development show just how challenging it must be for public officials. We in the media are supposed to be watchdogs, not apologists, but in this case public officials are being blamed for things that they have no control over, or for situations in which, if they did what one group wanted, they would make an equally-large group mad on the other side.

For example: one commenter complains about the lack of retail choices in Shelbyville and wants the city to try to attract bigger stores and restaurants. Then, another commenter complains that the city has allowed too many retailers to locate on North Main Street, generating traffic problems.

Well, I'm afraid you can't have it both ways. Here are some truths related to retail development.

There are limits to what the city or county can do to attract an individual retailer or restaurant. In the case of industries, cities and counties can offer incentive packages and payment-in-lieu-of-tax agreements. But you can't really do that for retailers. It's almost certain that some aspect of the new retailer's product line will compete with one of your existing businesses, and you would be -- in effect -- using that business's taxes to subsidize its competition. That's simply not fair.

A government or chamber of commerce can put together demographic information and make sure that desirable retailers or restaurants know about the community. One former city official was, like me, a big fan of the restaurant chain Steak 'N Shake, and she went so far as to call their corporate offices to try to encourage them to open a restaurant here. (It didn't work.)

City officials also have some say in whether zoning regulations are retail-friendly. But they can't go a whole lot farther.

And speaking of those zoning regulations, there's a balance that has to be drawn. Some of our web site commenters seem to think that the city should stop major retailers from locating on North Main Street due to the traffic problems. That could probably be accomplished through zoning, but it might also make new retailers and restaurants much less likely to come to town, as desired by some of the other commenters. You see, most retailers like locating on high-traffic thoroughfares. Traffic equals potential business. Some chains carefully study state-issued traffic count maps and won't locate at a given site unless it has a certain minimum traffic count. And locating on the north side of Shelbyville puts businesses closer to the rapidly-growing northern portions of the county.

Yes, retail development leads to congestion on North Main Street. But the city doesn't tell individual retail chains where to locate. And if the city were, at this point, to try to shut down retail development on North Main Street, it would be harming property owners who have spent large amounts of money on what they believed at the time to be commercial development sites.

Current and planned road projects, such as widening North Main Street and building the northeastern bypass around the city, may relieve some of the congestion. But to some extent, the traffic and the retailers go hand-in-hand.

The fact of the matter is that for many retail and restaurant chains, there's a particular business model they require for new locations. It has to do with traffic counts, the population within a given radius of the store, the median income of that population, the other competing chains which are already located nearby, and so on.

In the early to mid 1990s, several "big box" retail chains descended on the Nashville market for the first time. It wasn't because the city had recruited them. According to news reports at the time, it was because the Nashville metro area crossed a certain minimum population in the 1990 census that those store chains required as part of their business plan. I want to say that it was 2 million people in Nashville and its ring of adjoining counties. Once that happened, no one had to invite the retailers. They arrived on their own.

One commenter seemed to imply that Shelbyville should be able to attract all of the same retail and restaurant chains that have outlets in Murfreesboro. That's just ridiculous. Murfreesboro is a much larger community, located on an interstate, with a major state university in its midst. They're naturally going to attract a lot of retailers that simply don't build in communities our size.

Every now and then, a rumor goes around that Target is interested in Shelbyville. For years, I have heard otherwise-reasonable people swear up and down that it was a done deal for Target to take over some vacant retail location or to build a new store somewhere in Shelbyville.

But Target doesn't locate in communities our size. Recently, I went looking for information about Target online, and I found a 1991 article saying that Target was testing a new design store for "small markets." But "small markets" as Target defined them in 1991 started with a minimum population of 50,000. Bedford County's 2007 population was about 44,000; right now, it wouldn't even show up on Target's list as a "small market."

Chain retailers don't build new locations based on a wish and a prayer. They build based on a business plan, in locations which they think will generate a profit. Each chain's formula for making these decisions is a little bit different. A town may be large enough to get a McDonald's but not large enough to get a Ruby Tuesday. If a community isn't large enough, or affluent enough, or if the landowners ask too much for prime retail sites, or if zoning regulations keep the most desirable sites out of play, a retailer isn't going to locate in that community. Once a community does meet those conditions, the retailers are likely to show up on their own, without the need for much encouragement.

Bedford County has been growing and will no doubt continue to grow. Perhaps we'll get new spinoff jobs from the VW plant. As we continue to grow, retailers and restaurants will continue to arrive. There may be some needed fine-tuning to make sure we maximize our chances, but many of the factors that influence retail development are out of our immediate control, despite what the commenters seem to believe.

To over-simplify a bit, some of our commenters want the city to roll out the red carpet for new retailers, while other commenters want the city to be more aggressive in telling retailers where they can or cannot locate. In theory, either of those two things is possible. It may not be possible to do both.

-- John I. Carney is city editor of the Times-Gazette and covers county government and other topics. His home page is lakeneuron.com.


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Very nicely written John and good information. Is the VW plant going to be located near Chattanooga then?

-- Posted by Evil Monkey on Thu, Jul 31, 2008, at 6:56 PM

We could have a bit of both if we're realistic.

We might even improve the ratios through a thoughtful.gradual evolution.

If we're not going to get certain things from outside businesses,why don't we do a comparable version on our own?

Do we need a Steak n' Shake - or just a good,retro-style,family dining experience?

Do we have to have a Zaxby's or Applebee's,Ryan's or Red Lobster - or can we attract the same demographic by providing similar food,service and ambience?

Is there a reason to go to those other businesses other than their NOT being in our home town -if so,can we offer something as good or better?

Rather than compete with chain businesses or wait for outsiders to canter into town on their white horses and rescue us,let's acknowledge our own talents and our own excellent products and provide the goods and services that would draw people to us.

We wouldn't even have to confine ourselves to cloning other people's businesses.

If we can provide our own retail,recreation,etc. then people wouldn't have to go outside Bedford County to work or enjoy various amenities.

If removing businesses from Madison Street caused it to wither,offering incentives to local businesses to set up shop there ought to revive the area and entice some of the customers away from the overly congested areas.

If we have saturated the market for certain types of cuisine,let's invite other types of restaurants to add variety to what we have instead of being lost in the crowd in a bigger city that has those dozens of franchise dining establishments to cut into their customer base.

Independent business owners (homegrown or imported) can meet our needs better and have more accountability than employers or service providers that might not know who we are and might not care to know.

We can grow on our own and in a way that suggests maturing - not metastisizing.

Courting business can be like courting a sweetheart.

One can seem a lot more appealing if it looks as if one can upgrade the other party's life rather than being a black hole of neediness that would grab anyone available and bleed them dry just to be a little less empty and useless.

Let's work on believing in ourselves and maximizing our own resources so when the major players come to us,we can welcome them as self-sufficient allies who can want them without being dependent on them for survival.

-- Posted by quantumcat on Thu, Jul 31, 2008, at 8:39 PM

Just let us get a Starbucks! I know...wishful thinking.

When big retail stores look to Shelbyville, they see a 4-lane highway to Murfreesboro. Why would they pay money to build here when they know that most people would travel 30 miles to a store in Murfreesboro. We have about what we can expect. If we grow, then the stores will grow along with it.

One thing....there were a few "mom and pop" stores that tried to get the school approved attire, but it was a Bedford County 6-12 party in the Boro on Saturday. The workers inside Aroapostle were quick to point us to the school approved section. Our on Wal-Mart couldn't get the clothes in, but a store 30 miles away was all too happy to take money from Shelbyville.

-- Posted by sameoldstory on Sun, Aug 3, 2008, at 8:14 PM

Our city planners have screwed us all. We have no grocery or clothing stores on the east end of Madison St. Those of us that live out here would like to see a grocery store, before we get half way to Murfreesboro. The stores in the Wartrace area and Normandy would also save fuel costs by having a store closer than Tullahoma. I am glad that someone brought up the subject of standard school attire. We only have one store that sells new clothing. We dont want other people's used clothing. Save-A-Lot should move to the old Krogers building. United Grocery Outlet should move to the old Southern Family Market building. Save-A-Lot is in the flood zone. They have been flooded twice in the past ten years. United Grocery Outlet is below them. We had bad city planners years ago, and now we have more bad city planners. Anyone that lives on the East end of town has to drive to the North and South ends of town to get necessities, or go to Tullahoma. Feminine supplies, eggs, milk, bread and sugar are all staples of what we have to have to survive. We have no place out here to buy those products without going out of town. City planners, I hope you get this message. We need groceries and supplies on this end of town. Back-to-school attire. We need Target, Ross, or any other clothing store that would suit our needs on this end of town. City counselman, I hope you can see this message. We have too many county owned buildings sitting dormant for us to not be able to generate more revenue on this end of town. Sonic is the only thing keeping us alive out this way. I wonder how many people that live on this end of town agree with me. We can't find the clothing that the Board requires because we only have one department store. This end or town is dead. When are the city planners going to do something about THIS??? Counselman King, please help us with this. Mayor Ray, please help us with this. School Board members, please talk to your counselmen, help us with this. Can you hear me now? Can you hear me now??

-- Posted by shrtckt2003 on Thu, Aug 7, 2008, at 9:53 PM

I never understood that ole saying "You can't have your cake and eat it too" My Grandmother use to say that all the time to me and it just kind of went over my head. I guess because I always thought if I can't have my cake and eat it too there was no real point of having cake.

-- Posted by Dianatn on Sun, Aug 10, 2008, at 1:02 AM

I concur, Evil Monkey, "Very nicely written John and good information."

I have always heard since I was a child that as time passes on, Nashville and the interstate will grow & encroach upon us until we are an incorporated town in the metropolitan area of Nashville.

-- Posted by XoXo_notes on Sat, Aug 16, 2008, at 10:15 AM


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John I. Carney
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