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HMC wins Press Ganey Award

Wednesday, December 5, 2012

Heritage Medical Center (HMC) is proud to announce it has been named a 2012 Top Improver Award winner by Press Ganey Associates, Inc.

This award recognizes clients who have shown continuous improvement over the previous two years. Heritage Medical Center is one of 30 Press Ganey client facilities to receive this honor. It is one of only 12 to receive it for improved clinical performance as measured by comparing quarterly composite scores for four measure sets representing 26 clinical measures. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

"We are proud to partner with Heritage Medical Center," said Patrick T. Ryan, CEO of Press Ganey. "Achieving this level of excellence in core measures performance reflects the organization's commitment to delivering outstanding service and quality. HMC's dedication to continuous improvement of clinical measures benefits patients and helps to advance the quality of health care in Bedford County."

According to Dan Buckner, CEO, the award represents an important recognition of HMC's efforts by an industry leader. "We strive to give our patients quality care everyday, and this award just proves how well we are doing" says Buckner.

Heritage Medical Center is a 60-bed facility with more than 37 active medical staff members. Specialties represented by physicians at the facility include: Cardiology, Emergency Medicine, Endocrinology, Family Practice, Gastroenterology, General Surgery, Gynecology, Infectious Disease, Internal Medicine, Nephrology, Neurology, Ophthalmology, Orthopedic Surgery, Otolaryngology, Pathology, Pediatrics, Podiatry, Pulmonology, Urodynamics, Urology and Vascular Surgery.

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