Here to keep you safe FIRST, then comfortable.
I'm not sure I know the full details of any of them but what have your experiences been?
I have not flown in several years, so I can't tell if the "climate" has changed, but I used to fly several times a week for years and during that time I found the flight attendants and ground support folk to be exemplary, especially when considering how testy we travelers can be after all the little "issues" that come up when trying to arrive at the airport, go through check-in, security checks, cancelled/late flights, OTHER PEOPLE, etc.
These folks earn extra "wings" all the time.
One airline a few years back had a reputation for angry attendants, but their comeuppance eventually prevailed when the company folded. Actually, I believe it was absorbed by another but from what I hear there was a serious attitude adjustment.
The latest one with the woman, child and stroller is still lacking for information. Why was the woman so hysterical, because they could not accomodate her stroller? If so, was she on edge from traveling and this became the final straw. Would we want to be under the scrutiny (and therefore judgement) of the roving cell phone with no chance to tell the "rest of the story"?
When I saw the report this morning, the reporter was pleading with viewers to share their videos if they had anything like it. You could almost see him salivating. What do they think about that same cell phone being turned on them when they are pushing for a story? Probably would not think it was fair.
This "new reality" makes me withdraw from the news, fake news and social networking. After a period of nerve mending, I try again, but it usually does not take long to reach my limit.