SHELBYVILLE – Vanderbilt University Medical Center has recognized four of its health care providers and three of its facilities in and around Bedford County for earning top scores in patient …
SHELBYVILLE – Vanderbilt University Medical Center has recognized four of its health care providers and three of its facilities in and around Bedford County for earning top scores in patient satisfaction.
The Excellence in Patient Experience award is given to those in the top 10% of a national survey conducted by the health care solutions and consultant company Press Ganey. The survey was conducted from July 2021 through June 2022.
The award-winning facilities are the Vanderbilt Integrated Primary Care Unionville, Vanderbilt Integrated Primary Care Madison Street, and Vanderbilt Integrated Surgical Services in Bedford County. The award-winning health care providers are:
“I want to thank all of our clinicians and facilities in Bedford, and especially this year’s recipients of the Excellence in Patient Experience awards, for their service and commitment to ensure every patient who walks through our doors has a pleasant and personalized care experience,” said Bill Rich, president of Vanderbilt Bedford Hospital (VBH).
The awards honor outstanding performance and commitment to service excellence in medical practice/clinics, inpatient, ambulatory surgery, outpatient services and more. Awards were presented by Kristy Bugg, director of physician practices at VBH, and Bill Rich, president of VBH.
Systemwide, Vanderbilt University Medical Center is recognizing 581 clinicians and 148 clinical areas for receiving high marks.
“In Bedford County and across the state, Vanderbilt providers and clinical service areas are putting patients and their families first,” said Travis Capers, president of Vanderbilt regional community hospitals.
Excellence in patient safety and care has always been a top priority for VBH. From July 2021 to June 2022, the hospital provided care to 960 inpatients, treated more than 17,000 patients in the ER, and performed 990 surgeries. In addition, VBH clinics had 31,930 visits.
For the latest news and updates on VBH visit facebook.com/VanderbiltBedfordHospital/
About Vanderbilt University Medical Center
Vanderbilt University Medical Center (VUMC) is one of the nation’s leading academic medical centers and is one of the largest comprehensive research, teaching and patient care health systems in the Southeast. The most heavily utilized quaternary, referral health care facility in the Mid-South, VUMC sees over 3 million patient visits per year in over 160 locations, discharging 70,000 inpatients, and performing 80,000 surgical operations. The Medical Center is the largest non-governmental employer of Middle Tennessee citizens, with approximately 40,000 staff, including more than 3,000 physicians, advanced practice nurses and scientists appointed to the Vanderbilt University faculty.
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